Terms & Conditions
Terms and Conditions
Welcome to Bynamics Ltd (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our services, including software development, website creation and maintenance, and online advertising assistance, provided by Bynamics Ltd. By engaging with our services, you (“Customer” or “You”) agree to these Terms.
1. Definitions
1.1 “Services” refers to software development, website development and maintenance, and online advertising assistance provided by Bynamics Ltd.
1.2 “Product” refers to any software or website delivered to the Customer as part of our Services.
1.3 “Agreement” means the contractual understanding between Bynamics Ltd and the Customer, as set forth in these Terms.
2. Scope of Services
2.1 Bynamics Ltd offers customized software solutions, website creation and maintenance services, and assistance with online advertising. All services are tailored to the needs and specifications agreed upon between the Customer and Bynamics Ltd.
2.2 We guarantee high standards of quality and performance in all our deliverables, with a focus on ensuring Customer satisfaction.
3. Payment Terms
3.1 Bynamics Ltd does not require advance payment for any Services.
3.2 Full payment is due only after the Customer receives and approves the final deliverables.
3.3 Payment must be made in accordance with the invoice provided by Bynamics Ltd, which will detail the cost, timeline, and any applicable taxes.
4. Customer Satisfaction and Refund Policy
4.1 Customer satisfaction is a priority for Bynamics Ltd. If the Customer is not satisfied with the delivered Product or Services, they are entitled to request a full refund within 60 days of delivery.
4.2 Refund requests must be submitted in writing, detailing the reasons for dissatisfaction. Bynamics Ltd will review the request and, upon validation, process the refund within 14 business days.
4.3 Refunds will not be applicable in cases where the dissatisfaction arises due to:
Failure by the Customer to provide required specifications or information in a timely manner.
Misuse or modification of the Product by the Customer or a third party.
5. Ownership and Intellectual Property
5.1 All software, websites, and related deliverables developed by Bynamics Ltd are non-resalable. Upon full payment, ownership of the specific Product is transferred to the Customer.
5.2 Bynamics Ltd retains the right to reuse generic code components or frameworks that do not contain Customer-specific proprietary information.
5.3 The Customer agrees not to resell, distribute, or modify the delivered Product without prior written consent from Bynamics Ltd.
6. Confidentiality
6.1 Both parties agree to maintain confidentiality concerning all information disclosed during the provision of Services. This includes, but is not Ltd to, business plans, technical specifications, and proprietary processes.
6.2 Confidentiality obligations shall remain in effect for five (5) years after the termination of the Agreement.
7. Service Delivery and Timelines
7.1 Bynamics Ltd commits to delivering the Product within the timelines agreed upon with the Customer. Delays due to unforeseen circumstances will be communicated promptly.
7.2 The Customer must provide all necessary materials, information, and approvals in a timely manner to facilitate service delivery.
8. Limitation of Liability
8.1 Bynamics Ltd’s liability under this Agreement shall be Ltd to the amount paid by the Customer for the specific Services in question.
8.2 Bynamics Ltd shall not be held liable for:
Loss of revenue, profits, or data arising from the use of our Products or Services.
Delays or failures caused by factors beyond our reasonable control, including but not Ltd to acts of God, cyberattacks, or third-party failures.
9. Warranty
9.1 Bynamics Ltd warrants that all Software Products will be free from defects and perform as specified for 60 days following delivery.
9.2 This warranty does not cover:
Issues resulting from misuse or unauthorized modifications.
Errors caused by third-party software or hardware.
10. Amendments and Modifications
10.1 Any modifications to these Terms must be made in writing and agreed upon by both parties.
10.2 Bynamics Ltd reserves the right to update these Terms at any time, with prior notice to the Customer.
11. Governing Law and Jurisdiction
11.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
11.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England.
12. Termination
12.1 Either party may terminate the Agreement upon 30 days’ written notice to the other party.
12.2 Upon termination, the Customer shall pay for all Services rendered up to the termination date.
13. Non-Exclusivity
13.1 Bynamics Ltd’s services are provided on a non-exclusive basis. We reserve the right to provide similar services to other customers.
14. Indemnity
14.1 The Customer agrees to indemnify and hold harmless Bynamics Ltd, its employees, and agents from any claims, damages, or liabilities arising from the use of our Products or Services.
15. Contact Information
For any questions or concerns regarding these Terms or our Services, please contact us:
Bynamics Ltd
Unit 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE
info@bynamicssolutions.co.uk
+44 7379999802